Patient Therapy Plan
Web Application Design, 2015
The patient therapy calendar is what care managers give to patient and parent to inform them of their cancer treatment. There is great opportunity to improve the calendar, so the patient and family have a better idea of their treatment plan, as well as streamline the work of care managers.
Cancer treatment for a child spans over months, if not years. Moreover, it can change several times in a short period of time based on patient conditions. The current process for updating calendars leads to unnecessary mistakes. The current practice also causes uncertainty for patient and family.
I worked with Anna Maffey within the 30-day timeframe. In addition to research and design, I kept direct correspondence with the contact person at Children's, hold presentation to the team, and collaborate with developers at Children's. My design is currently under development and testing by researchers at Children's.
Having to manually make therapy plans for each patient means many man hours and unnecessary mistakes. This process can be streamlined and benefit the whole care team.
While we read through cancer treatment documents, we had two information sessions with providers in the hospital, which include nurses, care managers, clinic director, developers. We found out touch points for the calendar for stakeholders, as well as what information needs to be conveyed.
How might we help?
An electronic calendar system would largely solve the problem. After talking with developers, our team decided to design three components: the Patient-Specific Protocol, the Read-Only Calendar, and a printout version.
From the Patient-Specific Protocol, care managers are able to drag treatment protocols to a blank calendar and populate the treatment plan. It allows customization for each patient.
Design and Iterations
I mainly focused on the patient-specific portal.
Considerations are given to hierarchy of information in each cell (location/medication/procedure/route of medicine), start/end day of cycle, reminders, etc. Information hierarchy is based on interview with care managers and feedback from families.
I found out that when and where do the family need to be in the specific day is more important than medicine instructions. Location and time information helps families plan a visiting day. At the same time they can understand which parts of the year is more busy to the family.
I established the system needed for the new calendar, which includes two provider portals and three patient/parent portals. Anna and I designed three interfaces: Patient-Specific Protocol, Read Only Calendar, and Family Printout.
I created spec files.
My design is currently under development and testing by researchers at Children's.
This is a quote from a mum with leukemia child after I interviewed her and showed her the prototype. She was very excited and told me that if she could have a better idea of the treatment plan, the grandma could have planned to visit more often.